Jamin Brazil of Happy Market Research discussesAnswers with Andy & Tom
At this year’s Insight Innovation Exchange (IIEX) in AustinTX, we had the pleasure of chatting with Industry stalwart Jamin Brazil of Happy Market Research. Jamin asked about our recent rebrand and the exciting new way that busy customer experience professionals and marketing researchers can leverage intersections between key metrics, customer segments and comment data to quickly get the most actionable answers (White Paper).
Follow links below to listen to the podcast interviews.
[Republished from Happy Market Research]
Andy Greenawalt - OdinAnswers
Rebranded Odin Text. They pivoted from "what goes in" to "what goes out". Odin Answers is the intersection between the text and segments that produces a just-in-time business insight. They specialize in servicing large Digital first companies.
Tom H. C. Anderson - OdinAnswers
This guy is the pioneer of text analytics. I've been a huge fan of his and his company. We even co-presented a few years ago at the CEOSummit.
In this episode he talks about how important it is to triangulate truth through multiple data sources while including the customer voice.
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Summer is here. Don’t let your team waste another minute waiting for a data scientist, or trying to connect thousands of customer comments, segments and business metrics. OdinAnswers can help.